Our Commitment to You
When shopping on the Xtreme Herbs website or ordering by phone, it is our goal to make this experience safe and secure. We have created Privacy guidelines that outline our policies when collecting and using personal information provided by you. Xtreme Herbs is the sole owner of the information collected online and by phone. Any information that you provide is confidential and for the use of Xtreme Herbs only. It is our guarantee to you that we won’t sell, give, or make any of this information available to a third party.
Ordering Online or by Phone
Xtreme Herbs requests general information from the user on our order forms in order to facilitate the processing or your purchases. During the ordering process, the user may provide personal information such as name and shipping address, as well as financial information such as a credit card number and expiration date. This information is used to complete transactions for billing purposes and to fulfill customer orders. Xtreme Herbs does not store, or even receive your credit card information as this is sent driectly to the Secure Payment Gateway (DirectOne) and your Bank.
The security of your personal data is a priority. Xtreme Herbs takes appropriate safeguards and precautions necessary to protect our customer’s information both online and off-line. When ordering online, your credit card information is highly protected using the best encryption software in the industry – 128-bit SSL encryption technoogy. When used with compatible browsers such as Internet Explorer 2.0 or higher and Netscape Navigator 2.0 or higher, this level of protection is actualy safer than most traditional methods in protecting against credit card fraud.
Sharing of Information
Xtreme Herbs takes every measure possible to ensure the privacy of our customer’s personal information. At no time will we share any information stored in our customer database with any third party. We currently use outside delivery companies to deliver orders, and a credit card processing company for the billing of phone orders and Internet purchases. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
This web site contains links to other sites. Please be aware that Xtreme Herbs is not responsible for the privacy statements of these other sites and has no liability or control over these other web sites. We encourage you to read the privacy policies of every web site that you visit that records personally identifiable data. Our Privacy statement applies solely to information collected on this site.
If you have any questions about privacy issues and security please feel free to contact us.